Online Review Management

Get More Feedback & Potential Reviews With Our Online Review Management Software!

Why Are Online Reviews

So Important?

This is what 2500 consumers reported in a recent 2015 survey by Bright Local-local consumer review survey

%

of consumers read online reviews (up from 88% in 2014)

%

of consumers will consider using a business rated "4" stars or higher

%

of consumers will consider a business rated less than "3"stars.

%

say a review must be written within one month to be relevant

What is your online reputation?

Use our free review scan to generate an instant reputation report and see how your business appears on local review sites.

Product Features

  • Feedback is collected via customized landing page or widget
  • Widget embeddable in business website and email signature
  • Different positive vs. negative feedback pages
  • Mobile optimized feedback landing pages
  • Customers may leave reviews on external review sites through their own accounts
  • Targets major, minor and industry-specific review sites
  • Guides customers with clear instructions.

 

  • Customized e-mail, content, timing & sequence
  • Automated, follow-ups
  • Sms messaging to ensure customers respond
  • Shareable feedback request and opt-in form. 
  • E-mail signatures 
  • Scans 3rd party review-sites for new reviews
  • Sends alerts when new reviews are published online
  • Alerts include review info and link for response
  • Comprehensively monitors all reviews and review sites
  • Includes major, minor and industry-specific review sites
  • Auto-shares positive reviews to social media
  • Auto-publishes positive reviews to your website
  • Embeddable aggregate rating with rich-snippet markup
  • Available as copy and paste embed code
  • Includes reviews gathered from around the web
  • Custom criteria and filters for review publishing
  • Comprehensive PDF and web-based reports
  • Fully customized report scheduling